Hi @Xfinity, when I move next month can your installer install internet that works? This $100 a month plan I'm on must only work select hours. I guess I forgot to read the fine print. (they'll reply, let's test your internetspeed). #Comcast#Xfinity
We'd like to help address the internet issues you're experiencing. Have you noticed the slow speeds on multiple devices? Also, are you running a speedtest through a WiFi or hardwired connection? -Chris
@Xfinity is the worst! My internet was slow, so I ran a speedtest on both Google and Xfinity sites... Guess which one clocked in 6x slower... Their customer service is the worst, but they are also downright fraudulent and criminal.
I pay @comcast for 75 Mbps internet. When I run a speedtest on a wired connection, I get 4-6 Mbps consistently. This is also during off-peak hours. I only have one device on the network. When I use their website, it lies and says I have 55 Mbps. I can't do video calls. pic.twitter.com/fDM8EbDs64
I had to buy some equipment as well. Upgraded to gigabit internet, nest mesh router and a modem. Getting 700mbps on speedtest. Remote desktop, teams conference, 4K streaming and kid's online school working in parallel. Comcast peak bandwidth during afternoon is our bottleneck
When your @Xfinityinternet is awful and you can't even get the support page or speedtest page to work... With remote work and learning happening in our house, we are very dependent on reliable internet. @comcast help get us running...
@comcast@Xfinity went to a store to get internet fixed (175 mbps & speedtest=8 mbps) bc I can’t work - stood in the store for 10 minutes before yelling “hello?” to which someone came out and said “come back when we open” - the door was unlocked & no sign showing changed hours
My internetspeed back in 2017 vs My internetspeedtest this present day. I just got a new router and it improved the download speed but slightly improved the upload speed. Not saying I don’t like Xfinity, I love Comcast, and I’m still grateful that we got some improvement. pic.twitter.com/FuvvBlxH9D